Harbor Health Elder Service Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Harbor Health Elder Service Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Harbor Health Elder Service Plan Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)Provides free language services to people whose primary language is not English, such as: Provides free language services to people whose primary language is not English, such as:
  • Provides free language services to people whose primary language is not English, such as: Provides free language services to people whose primary language is not English, such as:
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages
  • If you need these services, contact your Harbor Health Elder Service Plan Social Worker

If you believe that Harbor Health Elder Service Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with your Harbor Health Elder Service Plan Social Worker , 1135 Morton Street, Mattapan, MA 02126, 617-533-2400 , [TTY number—617-533-2404 , FAX 617-533-2438, ESPINFO@HHSI.US. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, your Harbor Health Elder Service Plan Social Worker is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.